FAQ

Q：Which Hangzhou courtyard furniture and outdoor furniture source factory is good? Can I visit the factory for inspection?

A：We are a source factory in Hangzhou with our own standardized workshops and multiple production lines. We support customer visits for on-site inspection and sample viewing. You can tour key processes such as cutting, welding, and coating, and confirm materials and workmanship on site. We recommend booking in advance so we can arrange the corresponding category manager to receive you and prepare samples.

Q：What is the MOQ for custom OEM outdoor furniture and tents? Can I mix batches?

A：MOQ for regular models is negotiable based on category and style, usually starting from a few dozen pieces, and mixed batch restocking is supported. OEM customization requires a certain quantity, with customizable logo, color, and packaging. For drawings or samples, we can first make samples for confirmation, then arrange bulk production. Specifics are subject to business communication.

Q：Are courtyard tables and chairs rust-proof and sun-proof? How many years can they last outdoors?

A：Frames are mostly made of rust-proof treated metal, with surface coating or electrophoresis, and fabrics are UV-resistant and sun-proof, suitable for long-term outdoor use. Under normal use, a reasonable warranty period is provided, specific according to category and contract. For quality issues not caused by human damage, we can negotiate replacement parts or repair support.

Q：What is the lead time for bulk outdoor furniture procurement? How are shipping and payment settled?

A：Regular models in stock take about 7-15 days, custom models about 20-35 days depending on craftsmanship. Peak season scheduling will be communicated in advance. Shipping can be by logistics or dedicated line, with container loading assistance. Payment terms are per contract, usually with a deposit and balance before shipment. Long-term customers can negotiate credit terms.